Once order is submitted, we are unable to change the ordered info from the system. We suggest you to contact us with the order number by the Contact Us page before the goods have been shipped out. Consumer has the right to return and exchange the order within 7 days upon receipt. The shipping costs are paid by the consumer. Please refer to the Returns and Exchange Policy.
Once order is submitted, we are unable to change the ordered info from the system. We suggest you to contact us with the order number by the Contact Us page before the goods have been shipped out.
The estimated delivery times are 3-7 business days and subject to delivery zone and the carrier's control.
If you receive the watch and it is not as you orders, please contact us immediately. Specify your name, address, contact no., order number and a detailed description of this issue; the clear image of the timepiece is highly appreciated.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Please refer to our Returns and Exchange Policy for details.
Shipping
Yes, we ship all over the world. Shipping is free for all orders.
We use express delivery service and local courier partners.
We offer free shipment on all products and to all countries that can be selected when choosing the shipping address.
The recipient will be responsible for sales taxes or import duties that may apply locally to the purchases. It is advisable to contact the local customs office for further information.
Watch Care
The batteries are expected to last around 2 years.
The battery type is silver oxide button battery (SRS626SW). It is available at most watch stores.
Other
You can contact us through our Contact Us page! We will be happy to assist you.